Guest Room Attendant | Hamilton Courtyard at SHANER

Hamilton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Complaint Handling, Quality Maintenance, Cleanliness Standards, Safety Procedures, Housekeeping Procedures, Security Procedures, Deep Cleaning, Chemical Handling, Guest Service, Confidentiality

Industry

Hospitality

Description

* Be available to work a flexible schedule, including weekends, holidays, and varied shifts. * Handle guest complaints ensuring guest satisfaction. * Maintains standards of quality and cleanliness throughout daily assignments. * Observes all house and safety rules, housekeeping room procedures, and security procedures. * Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. * Returns and restocks cart at end of shift. * Complete additional deep cleaning / seasonal cleaning functions as scheduled. * Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications * Minimum one year cleaning experience; previous hotel experience preferred. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * Knowledge of proper chemical handling. * Bilingual English/Spanish a plus. * Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com! Shaner Hotels has an amazing opportunity at the Courtyard Hamilton, located in trendy Hamilton, OH. Located in downtown Hamilton and just minutes from Cincinnati, this Hamilton Courtyard provides exceptional guest service, first rate amenities, and access to a variety of family-friendly destinations. If you are serious about providing first rate guest service, and take pride in your work, we would like to speak with you!

Responsibilities

The primary duties involve cleaning and servicing assigned guest rooms according to established franchise and hotel standards, while also handling guest requests and complaints to ensure satisfaction. Responsibilities also include reporting maintenance deficiencies and completing scheduled deep cleaning functions.