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Guest Room Attendant | Homestead Townplace Suites at SHANER
Homestead, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cleaning, Guest Satisfaction, Complaint Handling, Chemical Handling, Bilingual, Maintenance Reporting, Housekeeping Procedures, Safety Rules, Room Procedures, Restocking, Deep Cleaning, Seasonal Cleaning, Communication, Confidentiality, Security Procedures, Local Knowledge

Industry

Hospitality

Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
Responsibilities
The Guest Room Attendant is responsible for cleaning and servicing assigned guest rooms according to hotel standards. They also handle guest complaints and ensure guest satisfaction while maintaining cleanliness and safety standards.