Guest Room Attendant | Norwalk Residence Inn at SHANER

Norwalk, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Cleaning, Customer Service, Chemical Handling, Communication, Time Management, Attention To Detail, Safety Procedures, Maintenance Reporting, Inventory Management

Industry

Hospitality

Description

* Be available to work a flexible schedule, including weekends, holidays, and varied shifts. * Handle guest complaints ensuring guest satisfaction. * Maintains standards of quality and cleanliness throughout daily assignments. * Observes all house and safety rules, housekeeping room procedures, and security procedures. * Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. * Returns and restocks cart at end of shift. * Complete additional deep cleaning / seasonal cleaning functions as scheduled. * Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications * Minimum one year cleaning experience; previous hotel experience preferred. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * Knowledge of proper chemical handling. * Bilingual English/Spanish a plus. * Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com! Shaner Hotels has an amazing opportunity at our Residence Inn Norwalk located in beautiful downtown Norwalk. This 102-room modern Residence Inn is just a short walking distance from the trendy SoNo, which is filled with many dining, shopping, and entertainment opportunities for our guests.

Responsibilities

The Guest Room Attendant is responsible for cleaning and servicing guest rooms to meet hotel quality and cleanliness standards. They must also handle guest requests or complaints and report any maintenance deficiencies.