Guest Room Attendant | State College Toftrees Golf Resort at SHANER

Patton Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Complaint Handling, Quality Maintenance, Cleanliness Standards, Safety Procedures, Housekeeping Procedures, Security Procedures, Chemical Handling, Communication, Bilingual English/Spanish

Industry

Hospitality

Description

* Be available to work a flexible schedule, including weekends, holidays, and varied shifts. * Handle guest complaints ensuring guest satisfaction. * Maintains standards of quality and cleanliness throughout daily assignments. * Observes all house and safety rules, housekeeping room procedures, and security procedures. * Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. * Returns and restocks cart at end of shift. * Complete additional deep cleaning / seasonal cleaning functions as scheduled. * Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications * Minimum one year cleaning experience; previous hotel experience preferred. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * Knowledge of proper chemical handling. * Bilingual English/Spanish a plus. * Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com! Shaner Hotels has an amazing opportunity at our beautiful 102 room Toftrees Golf Resort. Toftrees—meaning "home among the trees"—is nestled amid 1,500 scenic wooded acres in beautiful Centre County, Pennsylvania. Toftrees Golf Resort offers 102 unique guestrooms and suites, an outdoor heated pool, fitness center, 11 fully appointed event rooms and a golf course with driving range and putting green. Enjoy some award-winning burgers and fries along with other great meals at The Field Burger and Tap restaurant. The course has recently been rated 4½ stars and featured in Golf Digest's "Places to Play," and our hotel and meeting space was named one of the Top 75 Golf Conference Center Resorts in the U.S.A. by Meetings & Conventions magazine.

Responsibilities

The primary duties involve cleaning and servicing assigned guest rooms according to established franchise and hotel standards, while also ensuring guest satisfaction by handling complaints and reporting maintenance issues. Responsibilities also include adhering to all safety and security procedures and completing deep cleaning tasks as scheduled.