Guest Room Attendant | State College Townplace Suites at SHANER

Ferguson Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Guest Satisfaction, Complaint Handling, Chemical Handling, Communication, Housekeeping Procedures, Safety Rules, Maintenance Reporting, Bilingual, Knowledge of Local Activities

Industry

Hospitality

Description

* Be available to work a flexible schedule, including weekends, holidays, and varied shifts. * Handle guest complaints ensuring guest satisfaction. * Maintains standards of quality and cleanliness throughout daily assignments. * Observes all house and safety rules, housekeeping room procedures, and security procedures. * Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. * Returns and restocks cart at end of shift. * Complete additional deep cleaning / seasonal cleaning functions as scheduled. * Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications * Minimum one year cleaning experience; previous hotel experience preferred. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * Knowledge of proper chemical handling. * Bilingual English/Spanish a plus. * Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com! Shaner Hotels has an amazing opportunity with State College's newest addition, State College TownePlace Suites by Marriott. This 89-room all Suite accommodations is located just minutes down the road from the State College Regional Airport, and the Nittany Valley Sports Centre. Each suite will feature fully equipped kitchens, modern workspaces, and comfortable living spaces. Located in the heart of Happy Valley, if you are looking to jump-start your hospitality career, Shaner Hotels is the place to be.

Responsibilities

The Guest Room Attendant is responsible for cleaning and servicing assigned guest rooms according to hotel standards. They also handle guest complaints and ensure guest satisfaction.