Guest Room Attendants l The Star Gold Coast at The Star Entertainment Group

Gold Coast City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Attention to detail, Manual labour, Communication skills, Time management, Teamwork, Safety compliance, Customer service

Industry

Travel Arrangements

Description

For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest. Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen. As a Guest Room Attendant, you will play a crucial role in ensuring our guests have a memorable stay from the moment they step into their room. This position is a physically demanding role with tight time constraints and requires a high level of attention to detail, however, is very rewarding with a great sense of accomplishment at the end of the day! This is a fantastic opportunity where you will take good care of our guests throughout their stay. A few of your responsibilities * Meticulously clean and refresh guest rooms, bathrooms, and common areas, adhering to the highest standards of cleanliness and presentation * Demonstrate attention to detail by arranging and replenishing guest room amenities, such as towels, linens, and toiletries * Maintain a warm and welcoming atmosphere by ensuring rooms are inviting, well-stocked, and meet the expectations of our discerning guests * Adhere to safety protocols and procedures to ensure a secure and comfortable environment for guests and team members alike What are we looking for * Previous experience in hotel cleaning or manual labour (highly desired) * Flexible availability with weekends essential * Good communication skills, with a positive and professional attitude * Ability to work both solo and as part of large team * Knowledge of cleaning products and techniques is a bonus, but not essential - we’ll provide training What we can offer you * Complimentary meal on site every day including hot meals, sandwich bar and more * Uniform laundered and ready for you daily on property * Competitive hourly rate, plus penalty rates for nights, weekends and public holidays * Discounted parking available * Up to 30% discounts across award our winning restaurants and accommodation * Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services * Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ * Endless career growth and opportunities to learn and develop your career * Opportunity to work with elite professionals and assets Your role will be pivotal in shaping the success of our hotels at The Star. Join us in making a difference. Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace. It’s your time to SHINE! Click on the link below to make your next career move with The Star.

Responsibilities

The Guest Room Attendant is responsible for meticulously cleaning and refreshing guest rooms, bathrooms, and common areas to meet high standards. They must also ensure rooms are well-stocked with amenities while adhering to all safety protocols.