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Guest Service Agent at Accor

Kuta, Bali, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Front Office Operations, Customer Satisfaction, Sales Efforts, Hospitality, Computer Literacy, PMS, Opera, Tars, Language Skills

Industry

Hospitality

Description

Company Description Pullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport. The hotel offers 378 beautiful, spacious rooms & suites. While for business purpose, ballroom and meeting rooms are available for conference up to 350 guests. Job Description • Behaves and acts in an exemplary fashion, embodying the brand mindset • Performs Front Office operations, applying the organisational structure defined by the Front Office Manager • Together with the Guest Experience Manager, is jointly responsible for welcoming and taking care of guests throughout their stay • Contributes to guest satisfaction at all times by providing high quality services throughout their stay • Helps meet the department's quantitative targets through his/her sales efforts Qualifications • Vocational diploma or degree in hospitality - Front Office and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills • Computer literate (Windows environment, PMS, Opera, Tars) and an aptitude for new technologies • Languages: fluent in the national language, English and a third language

How To Apply:

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Responsibilities

The Guest Service Agent is responsible for performing Front Office operations and ensuring guest satisfaction throughout their stay. They work closely with the Guest Experience Manager to welcome and care for guests.