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Guest Service Agent at Accor

Sharjah, Sharjah Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused Service, Communication, Problem-Solving, Interpersonal Skills, Opera, Computer Literate, Handling Multiple Tasks

Industry

Hospitality

Description

Company Description Novotel Sharjah Expo Centre, the first-established Novotel hotel in the city, is located next to Sharjah Expo Centre, close to Dubai, with convenient access to Sharjah's major business & leisure hubs. The wide choice of rooms, with a panoramic view of Mamzar Lagoon, offers each guest the freedom to experience their stay to the maximum. The hotel offers two great restaurants, including Tahi Arabic restaurant. We have an excellent team with diverse background, education and skills making it a comfortable working environment. Job Description As a Guest Service Agent you will be responsible for providing a high level of customer focused service. Your objective is to deliver a positive and memorable experiences to all our guests. You should display an approachable and professional demeanour, with a blend of excellent communication to all guest interaction. Qualifications Previous experiences in the Front Office Department within a hotel. 3+ years of experience in the Front Office Department within a hotel. Strong interpersonal and problem-solving abilities. Computer literate and previous experiences with Opera. Ability to handle multiple tasks simultaneously. Additional Information We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Guest Service Agent is responsible for delivering a high level of customer-focused service to ensure a positive and memorable experience for all guests. This involves displaying an approachable and professional demeanor during all guest interactions.