Guest Service Agent at Accor

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Leadership, Team Management, Customer Complaints, Financial Management, Stock Management, Coaching, Hospitality

Industry

Hospitality

Description

Company Description Discover Hotel Morris in the Historic Heart of Haymarket! Nestled in the vibrant Thai Town of Haymarket, Bar Morris isn't just a wine bar; it's a celebration of Sydney's history and culinary evolution! Originally opening its doors in 1929, this iconic establishment, once Australia’s tallest hotel, has undergone a spectacular transformation. Welcome to Bar Morris, the intimate 40-seat casual wine bar that redefines the drinking and dining experience. What Sets Us Apart? At the core of Hotel Morris is a fusion of new-world and old-world hospitality, creating an atmosphere that's approachable, intimate, and filled with great banter. Our refined service is dedicated to delivering reinvented Italian classics that tantalize your taste buds and transport you to a world of culinary delight. Who we are When you become part of the Morris team, you're not just an employee; you're family. We take pride in fostering an inclusive, passionate, and fun working environment to achieve 1 goal; ‘To provide the best fun casual dining experience in Sydney’. As part of the renowned international hotel group, Accor, we offer attractive staff benefits, competitive salaries, and a platform for your professional growth. What this role involves As a leader of our dynamic team, you'll be the orchestrator of exceptional guest experiences from the warm welcome to the fond farewell. Assist and oversee the day-to-day operations of the Front Office & Food & Beverage team Supervise and monitor team members with true leadership ability that motivates the entire team Ensure all levels of service run smoothly Manage financial outcomes Understand all licensing and operating legislation affecting the department, including the Liquor Act. Maintain stock levels Hire, Develop and Coach team members Attend all scheduled F&B and other relevant meetings when required. Handle customer complaints Additional Information Hotel Morris is a 82 rooms hotel opened in June 2023. We have a small team with 'family' mentality where we help each other. You MUST be able to work flexible roster and weekends.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

As a Guest Service Agent, you will orchestrate exceptional guest experiences and oversee the day-to-day operations of the Front Office and Food & Beverage team. You will supervise team members, manage financial outcomes, and handle customer complaints.