Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

• Enthusiastically greet and welcome guests at each instance
• Verify and confirming guest reservation, address, and credit card information, and expected service needs and expectations
• Process payment for all guests’ accounts both at the time of registration and at checkout
• Issue keys to and control safety deposit boxes
• Post miscellaneous guest charges to individual guest folios as requested
• Assist in resolving guest concerns in an urgent and courteous manner
• Other duties as assigned