ABOUT US

Crowne Plaza Christchurch is located in the heart of downtown Christchurch, right opposite Victoria Square and just a short walk from major attractions, including the Avon River, Town Hall, Art Gallery, Te Pae Conference Centre and the modern dining and shopping precincts.
Our Front Office department is the heart and centre of the hotel and you could be joining this great team as a Guest Service Agnet with us!

WHAT WE NEED FROM YOU

• A passion for providing an outstanding guest experience
• Great communication skills with a friendly, approachable character
• Previous customer service experience, preferably in front office, reception or reservations
• Attention to detail and an ability to multi-task are key to success

• Create the warm atmosphere that makes our guests feel at home
• Build relationships with our regular guests
• Assist guests with their luggage
• Check guests in and out and take payments
• Answer guests queries and take reservations
• Provide detailed knowledge of the hotel’s activities, tourist information, events in Christchurch, location of major buildings and places of interest, et