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Guest Service Agent (Egyptian Only) at Accor
, Suez, Egypt -
Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Interpersonal Skills, Communication, Opera System, Teamwork, Hospitality Management, Business Center Operations

Industry

Hospitality

Description
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Adopt a friendly, helpful and pleasant attitude to all guests Assist guests with their business center needs Contact appropriate individual or department as necessary to resolve guest call, request, or problem Maintain close working co-operation with other departments Follow communication procedures, guidelines, and policies Qualifications University degree preferably Tourism & Hotel Management Proficiency in English (verbal and written) Team-oriented Focused on guest satisfaction Strong interpersonal and problem solving abilities Additional Information experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Guest Service Agent will provide friendly and helpful assistance to guests while resolving their requests and problems. They will maintain close cooperation with other departments to ensure high standards of guest satisfaction.