Guest Service Agent at Embassy Suites Minneapolis Downtown
Minneapolis, MN 55402, USA -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

18.0

Posted On

07 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Must have some evening availability at minimum. Candidates with only morning availability will not be considered. Previous hotel experience with property management systems highly recommended.
The Embassy Suites Minneapolis Downtown is looking for excellent hospitality team members to join our team!

Experience:

  • Hilton ONQ Front Desk: 1 year (Required

How To Apply:

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Responsibilities
  • Greet all guests with genuine hospitality and friendliness.
  • Make reservations using PMS OnQ system
  • Answer phone, transfer calls, give directions and guest service
  • Must be proficient in office programs, windows and string base computer skills
  • Be able to multi-task and hospitable at the same time
  • Assign rooms and monitor guest preferences and requests
  • Check in / check out guests in accordance to Hilton brand procedures
    Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.
    HRI is EOE and M/F/D/V
    HRI Lodging
    Job Type: Full-time
    Pay: $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Hilton ONQ Front Desk: 1 year (Required)

Work Location: In perso

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