Company Description
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.
Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it’s not just our job, it’s in our nature.

Job Description

• With your experience, create an impact on our guests in this hands-on casual role
• Ensure our guests have a great experience and make holiday memories
• Find your balance with flexible work hours over a 7-day roster

KNOW YOU BELONG:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.
Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? ? Apply now, we cannot wait to hear from you or visit our careers site to find out more!
As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks

You will provide an exceptional experience to our guests from reservation and throughout their stay, creating lifetime memories.
We have a casual position available, with shifts rostered between the opening hours of, 8am - 7pm. Some weekend and public holiday availability will be required.

On a daily basis you will:

• Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
• Answer phone and email enquires promptly and professionally
• Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met