Company Description
Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Managed by Accor in partnership with the Gagudju Association, it offers guests a gateway to explore the UNESCO World Heritage-listed park. The lodge provides a variety of accommodations, including lodge rooms, eco-tents, and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre

Deliver a seamless guest experience by handling check-ins, check-outs, reservations, and inquiries with professionalism and care.

• Assist guests with local information, tour bookings, and special requests, ensuring their stay is personalized and hassle-free.
• Maintain accurate guest records, uphold security procedures, and proactively promote hotel services and promotions

Successful 6–12 months of front office or customer service experience, ideally in a hotel or lodge setting.

• Excellent communication and time management skills, with the ability to multitask and remain calm under pressure.
• Cultural sensitivity, adaptability, and Opera PMS knowledge are highly regarded, especially in remote or Indigenous community settings

Job Description
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Deliver a seamless guest experience by handling check-ins, check-outs, reservations, and inquiries with professionalism and care.

• Assist guests with local information, tour bookings, and special requests, ensuring their stay is personalized and hassle-free.
• Maintain accurate guest records, uphold security procedures, and proactively promote hotel services and promotions.

Qualifications
-

Successful 6–12 months of front office or customer service experience, ideally in a hotel or lodge setting.

• Excellent communication and time management skills, with the ability to multitask and remain calm under pressure.
• Cultural sensitivity, adaptability, and Opera PMS knowledge are highly regarded, especially in remote or Indigenous community settings.

Additional Information
Cooinda Lodge Kakadu, Hotel Franchised, offers a unique opportunity to work in one of Australia’s most iconic locations, surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on-site, ensuring a comfortable and supportive work environment. Join our team and be part of an unforgettable experience in the heart of Kakadu National Park