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Guest Service Agent at Hilton Garden Inn Arlington Courthouse Plaza

Arlington, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Registration, Communication, Interpersonal Skills, Problem-Solving, Attention To Detail, Multitasking, Sustainability Standards, Customer Service, Hospitality

Industry

Hospitality

Description

Description We are seeking a friendly and courteous Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for greeting, registering, and servicing guests in a professional and sustainable manner according to hotel/brand and sustainability standards. Responsibilities: - Greet guests with a warm and friendly welcome and provide them with information about hotel amenities and services - Register guests by obtaining necessary information and verifying their payment method - Provide guests with room keys and directions to their rooms - Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner - Maintain a clean and organized front desk area - Follow sustainability standards and procedures to minimize the hotel's impact on the environment - Collaborate with other hotel departments to ensure guest satisfaction If you are a friendly and service-oriented individual who is passionate about providing exceptional guest experiences, we encourage you to apply for this exciting opportunity. Requirements - High school diploma or equivalent - Previous experience in customer service or hospitality preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and multitask effectively - Strong attention to detail and problem-solving skills - Hilton experience preferred Stepstone Hospitality and the Hilton Garden Inn Arlington Courthouse Plaza are an Equal Opportunity Employer - EOE/M/F/D/V

Responsibilities

The Guest Service Representative will be responsible for greeting, registering, and professionally servicing guests while adhering to hotel and sustainability standards. Key duties include providing information, handling payments, resolving inquiries, and maintaining a clean front desk area.