Guest Service Agent - Hilton Irvine Orange County Airport at Hilton Japan

Irvine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

20.8

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hotel Front Desk Operations, Communication Skills, Microsoft Office, Point Of Sale (POS) Systems, Guest Relations, Hospitality Management, Check-in/Check-out Process

Industry

Hospitality

Description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. The Hilton Irvine Orange County Airport [https://www.hilton.com/en/hotels/snaochf-hilton-irvine-orange-county-airport/?SEO_id=BING-AMER-HH-SNAOCHF&y_source=1_MTIyMDgxNS00ODMtbG9jYXRpb24ud2Vic2l0ZQ==] is searching for a Guest Service Agent. Just a few miles from California’s ultimate seaside escape, our team members enjoy being part of an award-winning culture. We offer a friendly work environment, competitive health benefits, career growth opportunities, and the Go Hilton travel discount program, which team members, family, and friends can enjoy. Additional benefits include free meals during shifts, free parking, and dry-cleaning services for uniforms. We know you will love being part of a team ranked #1 on Great Place to Work and recognized on Fortune’s World’s Best Workplaces list. The ideal candidate for this role will possess: * Minimum one year of hotel front desk experience. * Strong communication skills, both verbal and written, are required. * Working knowledge of Microsoft Office and Point of Sale (POS) systems required. * Must be able to work weekdays, evenings, weekends, and holidays. Classification: Full-Time Shift Pattern: full availability, weekends and holidays are required Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work. How We'll Help You Thrive At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: * Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program * Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future * Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents * Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones * Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care * Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) * Generous paid time off (PTO) – Recharge, relax, and take time for what matters most * Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered * Financial security for your future – Our retirement plans make it easier to save for what’s next *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Responsibilities

Manage the seamless check-in and check-out process for hotel guests. Deliver memorable hospitality experiences to ensure a high-quality stay for every visitor.