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Guest Service Agent - Hotel Front Office at Mercure Gold Hotel

Dubai, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 25

Salary

0.0

Posted On

05 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good communication skills

Industry

Hospitality

Description

Responsibilities

To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.
Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating procedures.
Efficiently and courteously provide cashiering related services and foreign exchange, information and maintain good guests relation at all times.
Welcome and assist guests efficiently, courteously and professionally in all Front Office related functions, to ensure the overall care of hospitality and services are given to our customers throughout their stay.
Provide Guest with an insight to the city and help them plan their leisure time while staying with us
Ambassador of the Accor Hospitality for Guest to have a uniform branded experience while staying with us
Adhering to the hotel standard operating procedures.
Job Type: Full-time
Pay: AED1,500.00 - AED1,800.00 per mont