Guest Service Agent (m/f/x) at Penta Hotels

Diegem, Flemish Brabant, Belgium -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

2854.0

Posted On

13 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Reception Management, Bar Service, Cash Register Handling, English Proficiency, Invoice Checking, Email Management, Hospitality Service, Hygiene Standards, Night Shift Operations

Industry

Hospitality

Description

This is us... GOOD EMPLOYERS ARE LIKE GOOD NEIGHBOURS. WE ARE THERE FOR ONE ANOTHER - ON THE HAPPY DAYS AND IN THE CHALLENGING SITUATIONS. FOR OUR GUESTS PENTA HOTEL IS A TEMPORARY HOME, BUT FOR YOU IT'S THE FUTURE. We trust you in these areas Welcome - you are the first contact of our guests and welcome them with a refreshing drink at our bar while you check them in. They feel right at home Giving tips - what is there to discover around the hotel? You know it! Our guests find their way around perfectly Service - you are the host in "our" lounge. Here you spoil our guests with your favorite drinks and delicious snacks Office - answering e-mails, checking invoices, managing and closing the shift cash register: This is your thing See you tomorrow night - you also take on night shifts and bid our guests a fond farewell into the night. Goodbye - you say goodbye to our guests. This is how they will remember the Penta Hotel These are your talents Experience - you are fit in service and reception Clean - hygiene is the rule: You live it and keep yourself up to date Language - in English you are in contact with guests and team Attentive and responsible - that's how you get involved in the team with pleasure This is how we work together Appreciative remuneration - supplemented by individual pension plans if desired Flat hierarchies - your opinion counts Further education - internally we are happy to promote your talent Uniform - you work in jeans and t-shirt F&B-Discount - working and eating together is part of it for us International working environment - you get to know other cultures Your birthday - is your additional day off Health - we support your membership in a fitness club The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount. Have a look around. You like it with us? We are looking forward to receiving your application documents! About us We started life in 1971 with a single vision: to combine style, substance and comfort to create a hotel like no other. Our spaces are more than a place to rest your head, they are an expression and celebration of the neighbourhoods they belong to. At the heart of every location sits the Pentalounge - a bar, cafe and reception hybrid - a living room and a welcome to all. Penta: Come as a stranger, leave as a friend.

Responsibilities

Act as the first point of contact for guests by managing check-ins, providing local tips, and hosting the lounge area. Handle administrative tasks including email correspondence, invoice verification, and cash register closing.