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Guest Service Agent at Minor International

เทศบาลนครเกาะสมุย, Surat Thani, Thailand -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front office operations, Customer service, Communication skills, Problem solving, Interpersonal skills, MS Office, Opera PMS, Reservation management, Guest registration, Account settlement

Industry

Hospitality

Description

Company Description Avani Chaweng Samui Hotel & Beach Club (Club Seen) Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape and fun vacation, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Job Description The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. Qualifications Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Positive attitude and commitment to delivering excellent service Strong interpersonal and problem solving abilities Computer skills in MS Office; experience with current Opera is preferred Company Location: Avani Chaweng Samui Hotel & Beach Club

Responsibilities

The Guest Service Agent is responsible for managing guest reservations, registrations, and account settlements while providing excellent service. They must handle all guest inquiries, requests, and comments promptly to ensure a high level of satisfaction.