Guest Service Agent (Night | Part-Time) at Hilton Japan

Perth, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

0.0

Posted On

07 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Front Office Operations, Night Audit, Financial Reconciliation, Property Management Systems (PMS), Interpersonal Communication, Multitasking, Conflict Resolution, English Proficiency, Hospitality Management

Industry

Hospitality

Description

Exceptional Hospitality Starts with You Picture yourself creating a warm welcome, even while the rest of the city sleeps. As a Guest Service Agent (Night), you'll be the face of the hotel overnight, ensuring every guest feels safe, valued, and well cared for. You'll be responsible for delivering exceptional guest service throughout the night, handling late check-ins and early departures, responding to guest enquiries, and ensuring the Front Office operates smoothly. In addition to creating memorable guest experiences, you'll complete the overnight audit, reconcile daily financial transactions, and prepare the hotel for a successful start to the next day. As a Guest Service Agent (Night), you're not just keeping the hotel running overnight. You're creating a seamless experience for our guests while helping set the team up for success each morning. Discover Your Next Destination Located in the heart of Perth's CBD, Parmelia Hilton Perth combines contemporary elegance with warm hospitality. Just moments from Elizabeth Quay, Brookfield Place, and the city's premier business and entertainment precincts, the hotel offers exceptional dining experiences, stylish accommodation, and outstanding service. As part of Hilton's flagship hotel in Western Australia, you'll have the opportunity to build a rewarding career while creating memorable experiences for our guests every day. A World of Rewards * Enjoy the convenience of a fully provided and laundered uniform * Complimentary fresh and healthy meals while on duty * Personalised development with support from our on-site Learning & Development Manager, plus global career opportunities across Hilton. * Make a meaningful impact through our award-winning Corporate Responsibility programmes – learn more (Responsible Business | Travel with Purpose | Hilton TWP) [https://travelwithpurpose.hilton.com/responsible-business/] * Go Hilton Team Member Travel Program – enjoy heavily discounted hotel stays from as little as $70 per night across the globe * Fitness Passport - access a wide network of gyms and fitness centres * Up to 25% off Food & Beverage across participating outlets * Year-round recognition programmes celebrating your contributions and achievements * Wellbeing initiatives to support your mental and physical health Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work.

Responsibilities

Manage overnight hotel operations, including guest check-ins, departures, and inquiries to ensure a seamless guest experience. Perform the overnight audit and reconcile daily financial transactions to prepare the hotel for the next business day.