ABOUT US

Join us in sharing the story of our rich heritage, surrounded by 1890s architecture adorned with two unique and stunning gothic-style facades. The InterContinental Melbourne the Rialto is nestled on legendary Collins Street in the heart of Melbourne’s Central Business District. We are part of the world’s first truly global luxury hotel brand, InterContinental Hotels and Resorts, and our hotels feature in the most discerning locations in every corner of the planet. Our colleagues thrive on proudly sharing their local knowledge on Melbourne’s best kept secrets and experiences, through local landmarks or experiences delivered to your room.

WHAT WE NEED FROM YOU

The ideal candidate will have:

• Hold a valid visa with the right to work in Australia
• At least 1 year of previous experience in a Front Office, Guest Services or a related role
• Qualifications in Hotel Management and/or Hospitality related field (preferred)
• Experience using Opera Property Management System is highly regarded
• IT Literacy and tech-savviness
• Strong communication skills and confidence in speaking to guests from all over the world
• Warm, welcoming energy
• Fluency in the English language; extra language skills would be great, but not essential
• Problem-solving skills that will turn potential issues into opportunities
• Impeccable grooming standards and good personal hygiene
• Fitness as you’ll be on your feet most of the day. Sometimes you’ll need to lift, push and pull objects, such as luggage and parcels up to 23 kg – we have the equipment to support you and keep you safe.
• Ability to work in a team and in a fast-paced environment and manage multiple tasks and conflicting deadlines, as well as assist in supporting the team with other duties, as required
• Full-time, part-time and casual roles are available. Flexibility to work a variety of shifts in a rotating roster – (nights, weekend and public holiday shifts are all available)

Please refer the Job description for details