Full job description

• Welcome guests and manage smooth check-in and check-out procedures.
• Handle reservations, room allocations, cancellations, and modifications.
• Provide accurate information about Retreat facilities, services, and policies.
• Respond promptly to guest inquiries, requests, feedback, and complaints.
• Coordinate with Housekeeping and other departments to ensure guest requirements are fulfilled.
• Promote room upgrades, amenities, and additional Retreat services.
• Process guest payments and maintain accurate billing and transaction records.
• Assist with daily cash balancing and basic financial reporting when required.
• Ensure guest privacy, confidentiality, safety, and compliance with security procedures.
• Support luggage arrangements, emergency procedures, and other Front Office operational requirements.
• Maintain a professional, friendly, and guest-focused approach at all times.

Pay: AED1,600.00 - AED1,800.00 per month

• Work Location: In person