Guest Service Agent at Staybridge Suites
Newark, DE 19702, USA -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 25

Salary

15.0

Posted On

19 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

PERKS YOU DESERVE

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Encouraging leadership
  • Support to live a life of wellbeing and happiness
  • Opportunities to serve and give back to the community
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

How To Apply:

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Responsibilities
  • Engage and assist guest within eye contact
  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying details during check in process
  • Maintain a clean and welcoming workspace front desk and lobby area
  • Follow through with guest request, respect our guest privacy
  • Provide guests with room and hotel information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Acknowledge guest Reward Status, record wake-up calls, deliver our brand promise to be courtesy and professional
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages
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