• Front Desk or Reservations experience is considered an asset
• Strong understanding of interdepartmental dynamics and how the Front Desk contributes
• Ability to function within a highly cohesive team, in a supportive manner
• Ability to work a variety of shifts including days, afternoons, and weekends
• Ability to offer an outstanding level of customer service, with the ability to promote our services
• Strong oral/written communication skills and an excellent telephone manner
• High energy, outgoing personality with strong interpersonal skills, including a professional and intuitive nature
• Strong computer background in Microsoft Office (including all Windows functionalities)
• Must be detail orientated with the ability to multi-task and troubleshoot in a fast-paced environment
  The successful candidate will be responsible for: registering arriving/departing guests, assigning rooms, processing group arrivals/departures, and answering any incoming calls to provide information on hotel facilities and services (internal and external). Additional duties will include: searching for opportunities to go above and beyond guest expectations in an attempt to wow our guests, customizing guest experiences, processing wake-up calls along handling all guest complaints.

Please refer the Job description for details