The Metropole Hotel & Spa has 109 bedrooms set in the stunning Elan Valley, with a popular bustling lounge, restaurant, meetings and events and private functions.
We are recruiting for a Guest Service Assistant Front Office to join the team. The Guest Service Assistant Front Office opportunity at The Metropole Hotel & Spa is a great opportunity for a passionate customer focussed individualwho is experienced in Hosipilatlity and wants to develop and grow their career. This is a wonderful property with an excellent reputation for food and events. If you want the opportunity as a Guest Service Assistant Front Office to be part of a passionate team and you enjoy the diversity of what The Metropole Hotel & Spa offers then this is a great opportunity.
Our Guest Service Assistant Front Office will have passion and commitment to creating memorable experiences and delivering quality service with the team. You will touch all areas of the business as you ensure that our guests

SHIFT TIMES WILL BE 7AM – 3.30PM AND 3PM – 11.30PM 5DAYS A WEEK

We are seeking people who are smart and friendly with a great personality, who can provide outstanding customer service.
As Guest Service Assistant Front Office, you are the point of contact for our guests and your main responsibilities include:
Welcome our guests in the Hotel and provide an efficient check in and check out service
Arrange reservations
Answer all guest enquiries: via phone, face to face and email or redirect to the appropriate department
Liaise with other departments ensuring full communication and information are provided at all times
Develop and maintain filing systems
Handling the payments
Maintain a clean, tidy and safe work station
General office duties
Attention to details and excellent communication skills both written and verbal are required to apply for the job.
We are looking for a person with a great personality who enjoys spending time with people. Are you that person? Apply Now

Please refer the Job description for details