Guest Service Associate (All-rounder) at THUNDERZONE LLC

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

12.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, High-Energy, Reliability, Cashiering, Point of Sale Operation, Payment Processing, Product Knowledge, Cross-Training, Cleanliness, Organization, Communication, Teamwork, Positive Attitude, Physical Stamina

Industry

Entertainment

Description

Benefits: Employee discounts Free uniforms Job Summary Are you high-energy, reliable, and ready to be the face of fun in Douglasville? Thunderzone is seeking a Guest Service Associate who thrives in a fast-paced environment. This isn't just a cashier job—you are the "Conductor of Fun." Whether you are checking in a bowling lane, briefing a squad for a 2-story laser tag battle, or fueling up guests at the counter, you are the key to a great guest experience. Responsibilities The First Impression: Greet every guest with a smile and assist them in navigating our 28 lanes, arcade, and laser tag arena. Transaction Mastery: Accurately operate the Point of Sale (POS) system, process payments, and provide receipts. Product Expertise: Stay up-to-date on our current specials (like our Friday Unlimited Bowling/Laser Tag bundles) to help guests get the best value. Cross-Training: Be willing to jump in where needed—from the Front Counter to the Game Room or Laser Tag briefing room. Keep it Sharp: Maintain a clean, organized, and inviting environment during your shift. Qualifications Age: Must be 18 years of age. Communication: Ability to read, count, write, and communicate clearly with guests and teammates. Tech-Savvy: Ability to quickly and accurately learn our register and scoring systems. Team Player: A positive "can-do" attitude and a willingness to work well with others. Physicality: Ability to remain on your feet for extended periods in a high-energy environment. Availability & Requirements (Mandatory) We are a "Peak-Time" business. To be considered, you must meet the following availability: Late Nights: Willingness to work until 11:00 PM (Sun–Thurs) and until 1:00 AM (Fri–Sat). Holidays: Availability to work all major holidays (we are open when the fun is happening!). Flexibility: Openness to a rotating schedule including weekends and opening shifts. Benefits & Perks Competitive Wages: Get paid to work in the most exciting environment in town. Career Growth: Opportunities to move into lead or management roles. Fun Atmosphere: A high-energy workplace where no two days are the same. Employee Discounts: * FREE Bowling (including shoe rental). FREE Laser Tag sessions. Discounts on food and non-alcoholic beverages. Ongoing Training: We’ll give you the tools you need to succeed in the hospitality industry.

Responsibilities

The Guest Service Associate acts as the 'Conductor of Fun,' greeting guests, assisting them in navigating the facility (bowling, arcade, laser tag), and ensuring a positive first impression. Responsibilities also include mastering transactions via the POS system, staying updated on specials, and maintaining a clean environment.