Full job description

Location: Dubai, UAE

Department: Administration / Guest Relations - Female

Employment Type: Full-Time

Experience: 2–3+ years in Hospitality / Luxury Hospitality / Hotel / Guest Relations

About the Role

We are looking for a Guest Service Associate with a strong hospitality background to create a warm, professional, and premium experience for our guests, clients, and visitors.

The ideal candidate should have excellent luxury hospitality etiquette, grooming, communication, and interpersonal skills. The role will primarily focus on guest assistance and office hospitality, with occasional responsibility for front desk and reception duties.

Key Responsibilities

Guest Relations & Hospitality

• Welcome and acknowledge guests, clients, and visitors in a warm, polished, and professional manner.
• Provide a luxury hospitality experience aligned with the company's professional standards.
• Offer and serve tea, coffee, water, and refreshments to guests with proper hospitality etiquette.
• Assist guests with seating, meeting arrangements, directions, and general requirements.
• Maintain a high level of attentiveness and anticipate guest needs wherever possible.
• Ensure the reception, waiting, and guest areas remain clean, organized, and presentable.
• Coordinate with internal teams to ensure guests are attended to promptly and professionally.
• Handle guest requests, queries, and concerns with courtesy and discretion.
• Requirements
• 2–3+ years of experience in Hospitality, Hotels, Luxury Hospitality, Guest Relations, or a similar customer-facing environment.
• Previous experience in a 4/5-star hotel, luxury hospitality, premium retail, lounge, or high-end corporate environment is highly preferred.
• Excellent English communication and interpersonal skills.
• Strong understanding of professional and luxury hospitality etiquette.
• Pleasant personality with a naturally warm and service-oriented approach.
• Impeccable grooming and professional presentation.
• Confident, courteous, and comfortable interacting with senior executives, VIP guests, and clients.
• Ability to remain calm, composed, and professional in a busy environment.
• Basic computer and front-desk skills.
• Strong attention to detail and a proactive approach to guest service.

Pay: AED3,000.00 - AED5,000.00 per month

Work Location: In person