Guest Service Associate - Bar at Accor

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Bar Operation, Food Safety, HACCP, Order Taking, Drink Preparation, Customer Feedback, Sales Promotion, Stock Management, Equipment Maintenance, Communication, Teamwork, Attention to Detail, Problem Solving, Time Management, Personalized Service

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Bar Operation Ensure that the bar is set according to standards and procedures Greet all guests warmly upon first contact Take down food and beverage orders from guests and ensure that the orders are correct Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests’ table at the correct temperature Try to remember individual guest’s names and their preferences to extend a personalized service Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue. Obtain guests’ feedback during operations to ensure satisfaction Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments Thank all patrons for patronizing the outlet upon their departure Clear and tidy up bar counter after the departure of the patrons as quickly as possible Report any complaints, incidents or other irregularities to management Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition. Prepare garnishes for operation Clean and maintain all operational equipment Qualifications Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Minimum 1 year of relevant experience in a similar capacity Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Working knowledge of MS Excel and Word

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Guest Service Associate - Bar is responsible for ensuring the bar is set according to standards, greeting guests, taking orders, and serving drinks and snacks. They also handle guest feedback, maintain cleanliness, and report any irregularities to management.