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Guest Service Associate- F&B Service at Accor

Kochi, kerala, India -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Food and Beverage Service, Upselling, Conflict Resolution, Menu Knowledge, Stock Management, Professional Communication, Attention to Detail

Industry

Hospitality

Description

Job Description Greet guests with enthusiasm, providing a warm welcome and efficient service, including handling phone calls professionally. Master our food and beverage offerings, guiding guests to perfect choices and eloquently describing menu items, including allergen information. Resolve conflicts and solve problems swiftly, ensuring guest satisfaction at all times. Maintain a clean, organized workspace and ensure all supplies are readily available for guests and team members. Boost revenue by promoting hotel services and upselling when appropriate. Prepare food and beverage areas to Accor Hotels' high standards, demonstrating attention to detail. Collaborate effectively with team members to achieve departmental goals and deliver exceptional service. Develop expertise in beverage offerings and manage stock efficiently. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Greet guests warmly and provide efficient food and beverage service while maintaining high cleanliness standards. Promote hotel services to increase revenue and collaborate with team members to ensure guest satisfaction.