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Guest Service Associate - F&B Service at Accor
Ernakulam, kerala, India -
Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Orientation, Problem Solving, Multi Tasking, Interpersonal Team Skills, Flexibility, Initiative, Sincerity, Team Work, Up-selling, Order Taking, Guest Inquiry Resolution

Industry

Hospitality

Description
Job Description We're hiring at ibis Kochi City centre! We are seeking enthusiastic and service-oriented individuals to join our dynamic team at ibis Kochi City Centre as Guest Service Associates - Food and Beverage Service. In this role, you will be an integral part of our Food and Beverage team, responsible for delivering exceptional service to our guests while ensuring their dining experiences are nothing short of extraordinary. Responsibilities: Greet guests warmly and assist them in seating arrangements Present menus and take accurate orders from guests Provide recommendations on food and beverage selections, up-selling where appropriate Ensure timely and efficient service delivery to meet guest expectations Maintain a clean and organized dining area, including table setup and break down Handle guest inquiries and resolve any issues or complaints promptly and courteously Collaborate with kitchen to ensure seamless coordination in food and beverage service Adhere to all health and safety standards and procedures Qualifications Experience in Hospitality Industry is preferred Some amount of operational technical knowledge is preferred Pleasant personality and good levels of energy, enthusiasm and commitment.• Should be able to do multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The role involves delivering exceptional Food and Beverage service by greeting guests, presenting menus, taking orders, and making recommendations. Key duties also include maintaining dining area cleanliness and ensuring seamless coordination with the kitchen staff.