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Guest Service Associate - F&B Service at IHG Career
Gurgaon, haryana, India -
Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Food and Beverage Service, Communication, Basic Mathematics, Reading and Writing, Food Handling, Alcohol Serving, Physical Stamina, Hygiene Standards, Teamwork

Industry

Hospitality

Description
Role Purpose Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. Key Accountabilities * Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest. * Own your kitchen – keep on top of supplies and equipment, and minimise waste. * Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents. * Help create a safe space by following our safety procedures and wearing necessary protective equipment. * Be cleaner than clean – meet or exceed local cleanliness and hygiene laws. * Help with washing up and other kitchen duties when needed. * Give guests a better experience by helping with any queries or advice. * Wear your uniform with pride. * Take on other ad-hoc duties when the whole team needs to pull together.  Key Skills & Experiences * Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. * Literate – you’ll need a good grasp of reading, writing and basic maths. * Flexible – night, weekend and holiday shifts are all part of the job. * Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language. * Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.
Responsibilities
Welcome guests and provide tailored food and drink recommendations to create memorable dining experiences. Maintain kitchen supplies, ensure strict adherence to safety and hygiene laws, and assist with general kitchen duties.