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Guest Service Associate-Front Office-Novotel Goa Panjim at Accor

Panaji, Goa, India -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, Administrative Skills, Team Collaboration, Record Keeping, Professionalism, Time Management

Industry

Hospitality

Description

Job Description Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post.

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Responsibilities

The Guest Service Associate is responsible for ensuring quality customer service and maintaining the Front Office log book and shift reports. They will respond to inquiries, resolve problems, and ensure a smooth check-in and check-out process for guests.