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Guest Service Associate - Housekeeping at Accor

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Housekeeping Operations, Safety Compliance, Security Measures, Guest Preference Handling, Complaint Resolution, Organizational Policies, Training Adherence, Grooming Standards

Industry

Hospitality

Description

Company Description Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines. Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property. Job Description Operational Carry out assigned duties as per operational standards Ensure guest preferences / complaints are conveyed to Team Leaders and recorded. Comply with all safety and security measures Personnel Follow all policies of the organization Attend all trainings as per training calendar. Follow organizational grooming standards. Ensuring redressal of any associate complaints / issues Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The associate must carry out assigned housekeeping duties according to operational standards, ensuring that guest preferences and complaints are properly recorded and communicated to Team Leaders. They are also responsible for complying with all safety and security measures relevant to the role.