ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE ROLE

At Four Seasons Hotel Firenze we are looking for a passionate Finance Intern to provide administrative support within the division learning all aspects of the general ledger, payroll, accounts payable, accounts receivable and general cashiering in accordance with local and corporate policies and procedures.

WHAT YOU WILL DO

• Greet guests. Deliver luggage to room upon check-in and picks up luggage from room upon departure.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible in an accurate and timely manner.
• Assist customers in inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Greet all guests passing through lobby and offer them assistance .
• Provide guests with directions, recommendations, and information about the city and its attractions.
• Support the team with shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
• Provide a high level of cleanliness in the luggage storage room
• Assist with other Front Office tasks when needed.
• D evelop and present a project work to reinforce training.