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Guest Service Center Agent at Minor International
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Resolution, Computer Skills, Hospitality, Sales, Public Relations, Coordination, Efficiency, Politeness, Outgoing Personality, Information Provider, Front Office Operations, Luxury Hotel Background, Activity Coordination

Industry

Hospitality

Description
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description The Guest Service Center Agent is a key representative of our hotel and the Anantara brand. He or she creates one of the most powerful first impressions to our guests. Anantara Guest Service Center Agents all have a friendly and outgoing personality, and are genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency and friendliness. Qualifications A strong focus on customer service with Luxury Hotel background Prior experience in hotel front office operations is preferred Excellent communication skills in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred Problem resolution skills Company Location: Anantara Downtown Dubai
Responsibilities
The Guest Service Center Agent serves as a key representative of the hotel and the Anantara brand, creating powerful first impressions for guests. Responsibilities include providing information, solving problems, and coordinating activities with utmost politeness and efficiency.