Guest Service Centre Agent at Movenpick
Dubai, دبي, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

30 Apr, 25

Salary

0.0

Posted On

31 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

High Pressure Situations

Industry

Hospitality

Description

Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

LIFE IN MOVENPICK

The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them- and good for the world.
Job Description

Responsibilities

THE ROLE

  • As a Front Office team member you are part of a team that is responsible for the smooth stay and experiences of the guests.
  • This service must be sincere, warm and with enthusiasm ensuring that all guests are comfortable in their surroundings and are assisted where ever possible.
  • He / she should be empathetic to all mood and time restrictions.
  • He / she must ensure a smooth operation of his / her service area as governed by contract and deemed by operational requirements.
  • One should be creative and confident and be prepared to step outside of the confines of comfort.
  • He / she should take the time to get to know the guests and be committed to service excellence.
  • Team play is imperative and having the time to invest in self and employee development is mandatory.
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