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Guest Service Executive at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Room Allocation, Check In, Cashiering, Foreign Exchange, Night Audits, Interpersonal Skills, Communication Skills, Service Passion

Industry

Hospitality

Description

Company Description Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal. Job Description Prepare for daily arrivals in terms of room allocation and checks traces for any special requests of the guests. Provide a warm welcome to the guests, register and process check in for all arrivals and update the guest information in the system. Be accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon the departure of the guests. Qualifications Previous experience in a similar role is an asset in a 5 star hotel setting Knowledge in Opera system Strong interpersonal and communication skills with a passion for service Additional Information Previous experience in a similar role is an asset in a 5 star hotel setting Good interpersonal and communication skills with a passion for service Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Prepare for daily arrivals by managing room allocations and special requests. Provide a warm welcome to guests, handle check-ins, and manage cashiering duties.