Guest Service Generalist at Travel Leisure Co

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Self-Motivated, Positive Attitude, Professional Grooming, Flexibility, Housekeeping, Food & Beverage Service, Maintenance, Front Desk Operations, Cash Handling, Email Proficiency, Word Processing, Excel Skills, Tour & Travel Bookings

Industry

Hospitality

Description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Embrace South Australia’s First TRYP Hotel and Bring It to Life! TRYP by Wyndham promises to be one of the city’s hippest new spots to stay. TRYP by Wyndham Pulteney Street Adelaide offers business and leisure travellers a unique combination of experience and destination, with contemporary lodging options in some of the world’s most cosmopolitan cities, including Madrid, Barcelona, Paris, Lisbon, Frankfurt, Berlin, Buenos Aires, Sao Paulo, and New York City. The brand’s “Own the City” culture passionately celebrates both our guests and the cities in which TRYP by Wyndham properties operate. Go Where Joy Is In The Journey The Guest Service Generalist is responsible for completing daily Front Office, Housekeeping, Food & Beverage and Maintenance functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude. Responsibilities include, but are not limited to: Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines. Housekeeping functions such as cleaning & maintaining guest accommodation Food & Beverage functions such as preparing, serving Food & Beverages and kitchen hand duties Maintenance functions such as maintaining guest accommodation and common areas How You’ll Be Rewarded Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include: Discounted hotel stays across Australia, Fiji, New Zealand Ongoing Opportunity What You'll Bring Genuine passion for customer service Excellent communicator with strong interpersonal skills Enthusiastic, self-motivated and positive individual Immaculate presentation and professional grooming standards Ability to work a flexible roster, including weekends, evenings and school holiday period Current drivers licence (preferable) A strong candidate has been identified for this position. About Us Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences. Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

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Responsibilities

The Guest Service Generalist is responsible for daily Front Office, Housekeeping, Food & Beverage, and Maintenance functions. They ensure that all Owners and Guests receive efficient and courteous service, making them feel welcome during their entire stay.