Guest Service Officer at Andaz
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

30 Dec, 26

Salary

22000.0

Posted On

01 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description

About the job

Organization- Andaz Dubai The Palm


Summary


You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to assist with any concierge related services such as restaurant reservation, booking city tours, recommending tourist spots and contribute to the smooth and efficient running of the Concierge department within the Rooms Division.


Qualifications


Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.


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Responsibilities

About the job


Be the first smile our clients see.Location - Abu DhabiSalary - AED 4000 + Attractive Commissions

At Bedashing Beauty Lounge and Tips & Toes, we believe every great salon experience starts with a warm welcome. We're looking for enthusiastic and customer-oriented Receptionists who enjoy connecting with people and creating exceptional guest experiences.

What You'll Do

  • Welcome every client with warmth, professionalism, and a positive attitude.
  • Manage appointments, bookings, cancellations, and walk-in clients efficiently.
  • Respond to calls, messages, and customer inquiries in a timely and professional manner.
  • Assist clients with service recommendations, promotions, and membership information.
  • Process payments and maintain accurate daily cash and transaction records.
  • Coordinate with the salon team to ensure smooth daily operations.
  • Keep the reception area organized, presentable, and inviting.
  • Handle client feedback professionally and ensure concerns are resolved promptly.
  • Support the branch with general administrative and operational tasks.


What We're Looking For

  • Previous experience in reception, front office, customer service, or hospitality.
  • Experience in a salon, spa, beauty, or wellness environment is an added advantage.
  • Excellent communication skills in English (additional languages are a plus).
  • Strong organizational and multitasking abilities.
  • Comfortable using computers, booking systems
  • Friendly, confident, and professional with a genuine passion for customer service.
  • Flexible to work shifts, weekends, and public holidays.


Why Join Us?

  • Work with one of the region's leading beauty and wellness groups.
  • Opportunities for career growth and internal development.
  • Collaborative and supportive team environment.
  • Dynamic workplace where every day brings new experiences.


Location: UAE Abu Dhabi

If you enjoy meeting new people, delivering exceptional service, and being part of a vibrant salon environment, we'd love to hear from you.About the job

Organization- Andaz Dubai The Palm


Summary


You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to assist with any concierge related services such as restaurant reservation, booking city tours, recommending tourist spots and contribute to the smooth and efficient running of the Concierge department within the Rooms Division.


Qualifications


Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.


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