Guest Service Officer, Park Operations - Bird Paradise (Part-Time Weekend) at Mandai Wildlife Group
Singapore, Singapore, Singapore -
Full Time


Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Queue Management, Crowd Management, Administrative Support, Guest Interaction, Issue Resolution, Wildlife Management

Industry

Travel Arrangements

Description
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort. Job Duties and Responsibilities: · Assist in the day-to-day operations of the park, including queue and crowd management, and ensuring park cleanliness. · Provide administrative support to the department. · Ensure delivery of excellent guest experience. · Manage guest interactions, which include greeting, answering queries and assisting in other guest-related situations. · Resolve feedback, issues and concerns raised by guests. · Assist in wildlife management efforts. · Other relevant duties as assigned. Job Requirements: · Minimum GCE ‘N/O’ Level and above. · Pleasant, confident, energetic and outgoing personality. · Independent and responsible team player. · Candidates with customer service experience will have an advantage. · Able to work on weekends and Public Holidays.
Responsibilities
The Guest Service Officer will assist in the daily operations of the park, ensuring cleanliness and managing guest interactions. They will also provide administrative support and help resolve guest feedback and concerns.
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