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Guest Service Officer -Reception at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Reception, Check-in, Customer Service, Up-selling, Problem Solving, Communication, Team Coordination, Record Keeping, Hospitality, Fluency in English, Opera System, Personalized Experience, Initiative, Attention to Detail, Service Focused

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Guest Service Officer - Reception First impressions are everything! As a Guest Service Officer - Reception, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Coordinate with other departments to fulfill guest needs and resolve issues Maintain accurate guest records and room status information Qualifications Your experience and skills include: Service focused personality is essential; experience is an asset Diploma or degree in vocational hospitality or Room Division Prior experience working with Opera or a related system Fluency in English; additional languages are a plus

How To Apply:

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Responsibilities

As a Guest Service Officer - Reception, you will greet guests, check them in, respond to their requests, and ensure they have a memorable experience. You will also coordinate with other departments to fulfill guest needs and maintain accurate guest records.