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Guest Service Rep/Cage Cashier (Graveyard Shift) at Gold Ranch Casino & RV Resort

Verdi, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Money Counting, Transaction Processing, Casino Policies Adherence, Inventory Management, Communication, Mathematical Skills, Organization, Gaming Registration

Industry

Description

Description Summary: Cage Cashiers are responsible for cash handling in the cage, and must be able to adhere to and follow Nevada State Gaming Control and in-house casino policies and procedures. Count in and balance cash drawer, using cage count sheet Complete sales transactions for cigarettes and other items Cash out Casino tickets for guests Add Free Play to Player’s Cards as needed Sign up and issue guests Player’s Cards Achieve company objectives in customer service by ensuring that all guests feel welcome and are given responsive, friendly, and courteous service at all times Cash Sports Book tickets if the Sports Book is closed Pay out all jackpots to the manager on duty Conducts an inventory of all cash and its equivalents Answers incoming calls and transfer calls as needed Be knowledgeable of and able to explain/promote all Casino and Marketing events Requirements Qualifications: Education/Experience: High School Diploma or GED equivalent preferred Previous cashier experience in a casino environment preferred Language Ability: Must be able to communicate effectively in verbal and written English language Math Ability: Excellent math skills; ability to calculate money accurately Certificates and Licenses: Gaming Registration Card Physical Requirements: Ability to stand for extended periods of time Reaching, bending, stretching, lifting up to 50lbs Ability to work in a noisy, smoky casino environment Ability to work in a small, confined, office-type setting Knowledge/Skills: Excellent organizational abilities Ability to handle cash, calculate accurately, analyze, and account for cash and coin Excellent Customer Service skills

Responsibilities

Cage Cashiers are primarily responsible for accurate cash handling within the cage, adhering strictly to Nevada State Gaming Control and internal casino policies. Key duties include counting and balancing cash drawers, processing sales transactions, cashing out casino tickets, and managing player card functions.