COMPUTER AND TECHNOLOGY KNOWLEDGE

• Word processing software
• Internet

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Fast-paced environment
• Standing for extended periods

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests’ departures, calculate charges and receive payments
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls