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Guest Service Representative - Seasonal at Furniture Options / Viciniti

Wichita, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

18.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem-Solving, Data Entry, Record Keeping, Communication, Urgency, Microsoft Office

Industry

Education Administration Programs

Description

Description Looking for a seasonal role where you can make an impact and be part of a supportive, high-energy team? Viciniti is a leading corporate housing provider with locations throughout the Midwest, offering a great work environment to over 100 employees. We pride ourselves on delivering exceptional service and creating seamless experiences for our guests. We’re currently seeking an outgoing, friendly, customer-focused individual to join our team as a Guest Services Representative in our Wichita office from February through August. If you thrive in a fast-paced environment, enjoy problem-solving, and love helping people, this could be the perfect opportunity for you. What You’ll Be Doing You’ll help create smooth, stress-free stays for our guests by: Providing exceptional customer service with warmth and urgency Investigating and resolving guest concerns, maintenance requests, and work orders — and following through until completion Building strong working relationships with utilities, contractors, and apartment communities Entering and managing apartment and guest data in Oscar, Service Track, and Microsoft Outlook Running reports and maintaining organized, accurate records Reviewing quality assurance inspections and completing E-inspections What We Offer $16-$18 per hour, paid weekly Monday–Friday schedule (8:00am–5:00pm — weekends off!) A casual, team-focused work environment - we wear jeans every day! Monthly Social Events At Viciniti, our people are the heart of what we do — and we’re excited to welcome someone who’s ready to jump in and make a difference. EOE. Requirements What You Bring A strong sense of urgency and commitment to outstanding customer service High school diploma or equivalent Administrative or clerical experience Demonstrated proficiency in Microsoft Office Excellent verbal and written communication skills A positive, team-oriented attitude

Responsibilities

The representative will provide exceptional customer service, investigate and resolve guest concerns, maintenance requests, and work orders until completion. Responsibilities also include managing guest and apartment data in various systems, running reports, and completing quality assurance inspections.