Guest Service Representative - Substitute at Tricoci University

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

15.0

Posted On

22 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Abilities, Multitasking, Microsoft Office Suite, CRM Systems, Positive Attitude, Administrative Tasks

Industry

Higher Education

Description

Join Tricoci University as a Substitute Guest Service Representative! About Tricoci University: Tricoci University of Beauty Culture stands out as a leader in beauty education, dedicated to providing students with the skills needed for success in the beauty and wellness industry. We pride ourselves on fostering a welcoming and inclusive environment for both students and guests. Position Overview: As a Substitute Guest Service Representative, you will play a crucial role in ensuring seamless guest experiences during times of high demand or staff absences. Your friendly demeanor and proactive approach will contribute to creating a positive atmosphere for students and visitors alike. Key Responsibilities: Greet and assist guests and students warmly upon their arrival or inquiry. Handle incoming phone calls and provide accurate information about school programs and services. Support the scheduling and confirmation of appointments for beauty services. Maintain detailed and accurate records of interactions and appointments. Address guest concerns and feedback in a professional manner. Work collaboratively with other team members to ensure a smooth operation. Perform a variety of administrative tasks as needed to support guest services. Why Work With Us? Be part of a respected institution focused on excellence in beauty education. Create a positive impact on students' and guests' experiences. Flexible scheduling that accommodates varying availability. Opportunities for personal and professional development in the beauty industry. Enjoy exclusive discounts on services and products offered at our institution. Qualifications: High school diploma or equivalent; further education in customer service or hospitality is preferred. Experience in guest service or customer-facing roles is desirable. Strong verbal and written communication skills to engage effectively with guests. Excellent organizational abilities and adeptness at multitasking in a fast-paced environment. Familiarity with Microsoft Office Suite; knowledge of CRM systems is a plus. A positive attitude and commitment to providing exceptional service. Flexible availability, with a willingness to work on short notice as needed. Shifts available are Monday through Friday 8:30-5:00pm or 5:00-10:00pm Generous Paid Time Off 401K Plan Access to Continuing Education Units (CEU) Classes Complimentary Services at our Student Clinic Product Discounts Opportunities for Career Advancement A Rewarding and Dynamic Work Environment In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Job Description may be written with the assistance AI

Responsibilities

As a Substitute Guest Service Representative, you will greet and assist guests and students, handle phone inquiries, and support appointment scheduling. You will also maintain records and address guest concerns professionally.