Guest Services Agent
Hilton Garden Inn has taken pole position at Silverstone the home of the British Grand Prix following the successful opening of the new Hilton Garden Inn, we are excited to announce that we are growing our high performing team.
The Hilton Garden Inn Silverstone is situated directly on the Hamilton straight of Silverstone circuit with 197 bedrooms & suites offering views of the famous asphalt that can convert into hospitality boxes during the major events at the circuit. With all the right mechanics for our guests including a fitness suite, coffee shop, trackside restaurant with terrace the hotel is completed with a showpiece Rooftop bar.

A GUEST SERVICE AGENT PROVIDES RECEPTION SERVICES FOR GUESTS TO CONTRIBUTE TO AN OVERALL EXCEPTIONAL EXPERIENCE FROM CHECK-IN THROUGH CHECK-OUT AND COMPLETE AUDITS, AS REQUIRED.

• You will join the Front Office team, in the Reception areas of the hotel.
• You enjoy delivering a VIP experience to every guest, going above and beyond to make their stay a memorable one. You will act as a main point of contact for our VIP guests, leasing with all departments throughout the hotel to exceed their expectations.
• Are you an ambitious hotelier, with experience in leading a team? Do you have passion for exceptional customer service, excellent communication, complaint handling, and problem solving skills? Then this is the job for you

Please refer the Job description for details