Guest Services Ambassador at JLL
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

0.0

Posted On

14 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Management Software, Corporate Social Responsibility, Perspectives, Real Estate, Operations, Sustainability, Interpersonal Skills, Security Protocols, Customer Service, Investors, Ethics, High Pressure Situations, Teamwork

Industry

Outsourcing/Offshoring

Description

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Summary: The Guest Services Ambassador will be responsible for providing exceptional customer service and support within the workplace environment. This role requires a high level of professionalism, customer-focused approach, and excellent communication skills. The Guest Services Ambassadorwill serve as the first point of contact for visitors and employees, ensuring a positive and welcoming experience for all.
Key Responsibilities:Welcoming and Greeting:
Serve as the primary point of contact for all visitors and employees entering the lobby area.
Greet visitors in a professional, friendly, and courteous manner.
Provide directions, answer inquiries, and assist with general information about the premises.

REQUIREMENTS:

High school diploma (Bachelor’s degree preferred) with a minimum of 5 years of experience in a customer service or receptionist role.
Excellent verbal and written communication skills.
Strong interpersonal skills, including the ability to remain calm and professional in high-pressure situations.
Knowledge of office management software and systems.
Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
Ability to multitask, prioritize, and manage time effectively.
Detail-oriented with a focus on accuracy.
Basic understanding of security protocols and access control systems.
Professional appearance, demeanor, and positive attitude.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together

How To Apply:

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Responsibilities

Please refer the Job description for details

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