Guest Services and Sales Associate at The NOW Fort Worth Alliance

Greenwood Village, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Customer Service, Communication Skills, Listening Skills, Detail-Oriented, Multitasking, Team Player, Problem Solving, Empathy, Hospitality, Wellness Knowledge, Retail Knowledge, Positive Attitude, Professionalism, Guest Experience, Appointment Management

Industry

Description

Benefits: Bonus based on performance Flexible schedule Free uniforms Paid time off Wellness resources About the Role Are you passionate about wellness, sales, and delivering exceptional guest experiences? The NOW Massage Greenwood Village is seeking a dynamic and driven Experience Guide to join our team! In this front-facing role, you’ll be the heartbeat of the boutique welcoming guests, customizing their experience, and driving membership and retail sales. This is the perfect opportunity for someone with strong sales and customer service experience who thrives in a fast-paced, supportive, and stylish environment. What You’ll Do Greet and check in guests with warmth and professionalism Promote and sell memberships, enhancements, and gift cards Educate guests on massage styles, retail products, and wellness benefits Book, adjust, and manage appointments accurately Ensure the boutique and guest areas are clean, calm, and beautifully presented Open and close the boutique following standard procedures Handle guest concerns with empathy and problem-solving finesse Collaborate with team and leadership to support a smooth, uplifting workplace What We’re Looking For Proven sales experience and confidence in driving results Strong customer service background in a hospitality, wellness, or retail setting Excellent communication and listening skills Friendly, outgoing, and passionate about helping people feel their best Detail-oriented and able to multitask in a fast-paced setting A team player who uplifts others and embraces a positive culture Why Join The NOW At The NOW, self-care isn’t a luxury, it’s a priority. We've created a sanctuary where guests can disconnect from the outside world and reconnect within, and we empower our team to do the same. With a beautifully designed space, supportive team culture, and strong national brand, you’ll have the opportunity to grow with a company that truly values wellness for guests and employees alike. Our Brand Truths Live in the NOW – Be present. Recharge and reconnect. Kindness is Magic – Positive energy always. Care for Those Who Care for Others – We uplift our team like we uplift our guests. Authenticity Always – Open, honest, and transparent. If you’re ready to combine your sales savvy with a purpose-driven brand, we’d love to meet you. Apply now and help our guests relax their bodies, reset their souls, and live in the NOW.

Responsibilities

The Guest Services and Sales Associate will greet and check in guests, promote and sell memberships, and manage appointments. They will also ensure the boutique is clean and handle guest concerns with empathy.