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Guest Services Assistant | Dysart | 5:2 at Civeo Career Site

Dysart, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Customer Service, Registration, Departure, Policy Adherence, Procedure Following, English Proficiency, Front Office, Accommodation Software, Workplace Safety, Microsoft Office, Point Of Sale (POS) Systems

Industry

Facilities Services

Description

Position Overview Guest Services Assistants are responsible for manning Village reception, welcoming guests, checking guests in and out, data entry of bookings, and handling guest queries, as well as ensuring that the highest level of customer service is offered and maintained at all times to all guests. A key focus of the role is providing prompt, professional and efficient services for mass guest registrations and guest departures whilst accurately following policy and procedure.

Responsibilities

Guest Services Assistants manage the village reception, which includes welcoming guests, processing check-ins and check-outs, and accurately entering booking data while handling guest inquiries. A primary focus is delivering prompt, professional, and efficient service during mass guest registrations and departures while strictly adhering to established policies and procedures.